Terms & Conditions

Cancellation Policy 

  • A booking is confirmed once therapist and the client have both agreed a date, time and duration for a treatment
  • If a cancellation is made more than 24 hours before a treatment, the client will not be charged
  • If a cancellation is made within 24 hours of the treatment, they will be expected to pay a cancellation fee of £25 for the booking cancelled
  • The cancellation fee must be paid within 5 days of the cancellation
  • Therapist has the right to cancel a treatment by giving 24 hours notice
  • Therapist has the right to cancel a treatment without notice if the room or environment is unsuitable for the treatment to be provided, or if the therapist is taken ill
  • Therapist has the right to cancel a treatment without notice if the client is intoxicated or inebriated
  • Therapist commits to rearranging treatments to a new time and date within three weeks of the cancelled treatment where possible

Payment 

  • Accepted payment ; cash, paypal or bank transfer
  • Receipts can be provided via email or on paper, please advise in advance if you require a receipt for your treatment

Inapproriate Behaviour

  • Therapist has the right to terminate a treatment immediately if the client demonstrates inappropriate behavior verbally or physically
  • Payment will be collected for the full treatment price

Young Clients & Children in the room

  • Clients under the age of 18 must be accompanied by an adult
  • The adult must give permission for the treatment to be performed
  • Well behaved children are welcome to join you and wait within the treatment room