Covid 19 appointment guidelines

Dear client, Please read the following pointers before your appointment.

  • Please arrive on time and wait in the car, I will message you to say I am free. If you are more than 5 mins late I will not be able to offer the full treatment time for you.
  • Please arrange with me to pay for your treatment in advance , via paypal or bank transfer, exact cash is also accepted. 
  • Bring your own water/juice with you. (no refreshments provided in the therapy room) Limit the belongings you bring with you and attend the appointment alone (if you have a carer/chaperone please advise when booking your session)
  • From 8th Aug it will be mandatory for clients to wear a face covering for massage & beauty services, this includes private home based settings  If you are unable to wear a face covering due to health reasons or if it restricts your breathing please let me know.
  • When you arrive for your appointment you will be asked to wash your hands or use hand sanitiser.
  • Due to the extra laundry, PPE and cleaning required I have suspended the loyalty card scheme for a while (instead of increasing prices) Your cards will still be valid and the scheme will continue in the near future. I appreciate your understanding and patience during this time


  •  If you’re feeling unwell, have been ill recently, or have been in contact with anyone confirmed to have COVID-19, Please do not attend any appointments and reschedule your session.
  • Relaxed Mind and Body reserves the right to refuse any client for treatment if there is a danger of the client putting the therapists and other clients health at risk.
  • If  I feel ill or show symptoms of Covid 19 I will temporarily close the business and self isolate for 14 days. Your booking will then be rescheduled and booked in as soon as I am fit to work again.
  • Covid 19 symptoms are New continuous cough – high temperature – loss of / or change in sense of taste or smell. You can find more information via NHS

You can also view my COVID 19 health and safety certificate and more information about new general measures in place HERE

Thank you for your support and I look forward to welcoming you back 🙂

If you have any questions regarding your treatment or if you need clarification about these guidelines please get in touch.